Curious about Lake Mac Brewing Company? Our comprehensive FAQ section is designed to provide quick and informative answers about our craft beers, brewpub, and unique brewing process.
At Lake Mac Brewing, we prioritize delivering clear and concise information to enhance your experience. Consequently, our FAQs cover a broad spectrum of topics, ensuring you receive prompt and thorough responses. Discover the fascinating story behind our innovative brewing techniques and gain insights into how we craft our exceptional beers.
Additionally, our FAQ section offers valuable tips on how to pair our beers with your favorite dishes, elevating your dining experience. Planning a visit to our brewery? Learn how to book a tour and immerse yourself in the captivating world of Lake Mac Brewing. We dedicate ourselves to making your visit memorable, crafting our FAQs to provide all the details you need to plan your trip effortlessly.
Nestled in the heart of Morisset, Lake Mac Brewing is a family-owned brewpub committed to delivering an extraordinary experience to every visitor. Thus, our FAQ section is your go-to resource for understanding our brewery, our values, and our passion for craft beer.
Dive into our FAQs today to explore and enhance your experience at Lake Mac Brewing. We ensure that your visit is nothing short of exceptional. Explore, discover, and enjoy everything our brewpub has to offer, right here in beautiful Lake Macquarie.
We are located at 3/2 Brodie Street, Morisset, NSW.
(opposite the car and dog wash, in the industrial area.)
Monday: 12pm-7pm
Tuesday: Closed
Wednesday: 12pm-7pm
Thursday: 12pm-9pm
Friday:12pm-9pm
Saturday: 12pm-9pm
Sunday:12pm-7pm
We welcome well-behaved dogs to our venue! Your furry friends can enjoy the experience with you. However, the safety and comfort of all our patrons and staff are our top priorities. If any issues arise, we may ask you to kindly leave with your dog.
Yes, our taproom is open during our opening hours. Come in and enjoy a variety of our craft beers on tap.
Absolutely! We offer growler and squealer fills and have a selection of cans available for purchase in our taproom, we also have can available in our webstore.
Yes absolutely. You can purchase cans from our webstore.
We brew a wide range of beers including IPAs, stouts, lagers, and seasonal specialties. You can find a full list of our current offerings on our Beer Menu.
We have Trivia every Thursday nights from 7pm and Karaoke every Friday from 6pm, along with other special events throughout the month. Check our Events Calendar for the latest updates.
We're sorry, but we don't offer brewery tours at the moment. However, we encourage you to check back periodically as we may introduce tours in the future. Stay tuned for updates!
Yes, our brewery is available for private events and parties. Please contact us at Info@lakemacbrewing.co for more details and availability.
We have live music from time to time. To keep updated, follow us on Facebook or Instagram for latest updates.
Yes, our beers are available at select bars and retailers throughout NSW. Check our distributors list for locations near you.
At our venue, we take pride in offering a diverse and delicious menu to cater to all your dining needs. Unfortunately, we do not allow outside food to be brought into the venue. However, if you have special dietary requirements or other concerns, please discuss them with our management prior to your arrival. We are always happy to accommodate your needs as best as we can.
If your order arrives damaged, please contact us immediately at info@lakemacbrewing.co with your order number and photos of the damaged items. We will arrange for a replacement or refund as quickly as possible.
If you receive the wrong order, please contact us at info@lakemacbrewing.co with your order number and details of the mistake. We will correct the issue promptly.
We take great care in packaging your beer to ensure it arrives in perfect condition. Each can is securely packed in sturdy, protective packaging to prevent breakage during transit.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Due to the nature of our products, we cannot accept change of mind purchases. If there is an issue with your order, please contact us, and we will do our best to resolve it.
If you need to change or cancel your order, please contact us as soon as possible at info@lakemacbrewing.co . We will do our best to accommodate your request, but please note that once an order has been processed and shipped, changes or cancellations may not be possible.
Yes absolutely. You can purchase cans from our webstore.
Yes, someone who is over 18 years of age (Australia) will need to accept the package. also due to various state and local laws, we may not be able to ship to certain areas. Please contact us at info@lakemacbrewing.co to make sure we can deliver to your area.
We use reputable carriers to ensure your beer arrives safely and promptly. The carrier used may vary depending on your location.
Shipping costs are calculated at checkout and depend on your location and the size of your order. We strive to offer competitive shipping rates and occasionally provide shipping promotions.
We take great care in packaging your beer to ensure it arrives in perfect condition. Each can is securely packed in sturdy, protective packaging to prevent breakage during transit.
If you have any additional questions or concerns about shipping, please reach out to us at info@lakemacbrewing.co, and we will be happy to assist you.
Yes, we offer shipping for our beers to most locations.
Currently, we only ship within Australia. We are working on expanding our shipping options and hope to offer international shipping in the near future.
We are not able to provide free shipping at present.
Yes, our beers are available at select bars and retailers throughout NSW. Check our distributors list for locations near you.
Yes, someone who is over 18 years of age (Australia) will need to accept the package. also due to various state and local laws, we may not be able to ship to certain areas. Please contact us at info@lakemacbrewing.co to make sure we can deliver to your area.
Our customer support team is available to assist you from:
Sunday to Wednesday - 10am - 8pm
Thursday to Saturday - 10am - 9pm
Our customer support team is available during regular business hours, but we may have limited support on weekends and holidays.
We strive to respond to all customer inquiries within 24 hours. However, response times may vary depending on the volume of inquiries we receive. You can also contact us via Facebook.
We welcome your feedback on your experience with customer support. You can provide feedback through our website, email, or by speaking to a customer support representative directly. Your feedback helps us improve our service.
You can contact customer support through phone, email, or live chat. Our contact details can be found on our website via our contact us page and our live chat is in the bottom right corner of the page, in yellow.
Yes, we regularly participate in and support local charities and community events. Please come into the taproom to discuss in person.